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Delivery & return policy.
Delivery
Shipping costs are:
Netherlands, Belgium & Luxembourg: €3,95
Free delivery on orders over €100.
Europe: €6,95.*
Worldwide: €14,95.*
*Duties and taxes not included
We will send your package within 3 business days, delivery times are:
Netherlands, Belgium & Luxembourg: 1-2 business days
Europe: 3-5 business days
Worldwide: 7-14 business days
Delivery times are estimated and may vary during busy postal periods.
If you have not received your package within these time frames please contact us via the contact form on our website.
We are not responsible for packages lost during transit but please reach out to us and we will do our best to help.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number.
To start a return, you can contact us at via our contact form. If your return is accepted, we’ll send you instructions on how and where to send your package to. Return costs are for your own account.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you've received the wrong item, so that we can evaluate the issue and help you further.
Sale items
We cannot accept returns on sale items but if you would like to exchange for another size or item, please contact us.
Different size
If you wish to exchange your item for a different size, please contact us via the contact form and we will help you further.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us via the contact form.